Privacy Policy

Last updated: June 2026

Introduction

Nutri-Sip ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website at nutri-sip.com and make purchases from us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Nutri-Sip is a trading name of United Healthcare 4U Ltd (Company No. 13991146), registered in England and Wales.
28 First Floor, Maisies Way, The Village, South Normanton, Derbyshire, DE55 2DS
GPhC Registration No. 9012620
Email: sales@nutri-sip.com
Phone: 01623 572757

What Data We Collect

We may collect the following personal information:

  • Identity data: name, title
  • Contact data: email address, phone number, delivery address, billing address
  • Transaction data: order details, payment information, purchase history
  • Technical data: IP address, browser type, device information, cookies
  • Marketing data: your preferences for receiving marketing communications

How We Use Your Data

We use your personal data to:

  • Process and fulfil your orders
  • Send order confirmations and delivery updates
  • Process payments securely
  • Respond to your enquiries and provide customer support
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Legal Basis for Processing

We process your data on the following legal grounds:

  • Contract: To fulfil orders and provide our services
  • Legitimate interest: To improve our services and website
  • Consent: For marketing communications (you can withdraw consent at any time)
  • Legal obligation: To comply with tax, accounting, and regulatory requirements

Data Sharing

We may share your data with:

  • Payment processors: Shopify Payments for secure transaction processing
  • Delivery partners: courier services to deliver your orders
  • Marketing platforms: email marketing services (with your consent)

We do not sell your personal data to third parties.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

  • Essential cookies: Required for the website to function (cart, checkout)
  • Analytics cookies: To understand how visitors use our site
  • Marketing cookies: To deliver relevant advertising

You can manage cookie preferences through your browser settings.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Order data is typically retained for 6 years in line with HMRC requirements.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data ("right to be forgotten")
  • Restrict processing of your data
  • Data portability — receive your data in a structured format
  • Object to processing
  • Withdraw consent for marketing at any time

To exercise any of these rights, please contact us at sales@nutri-sip.com.

Security

We take appropriate security measures to protect your personal data. All transactions are processed through Shopify's PCI-compliant payment system with SSL encryption. We regularly review our security practices to ensure your data remains safe.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact & Complaints

If you have questions about this policy or wish to make a complaint, contact us at sales@nutri-sip.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.